SAME HOUSE, NEW RULES!

Health & Safety

• Any staff or guest exhibiting any COVID-19 symptoms (fever, cough, shortness of breath) will be refused entry or kindly removed.
• We will take temperatures for all staff upon arrival with contactless infrared thermometers. Anyone with a fever over 100.4 degrees Fahrenheit will be refused entry. Sick employees will not be allowed to work.
• Any sick staff member will have to follow CDC advised protocol and be cleared by a medical professional before being able to return to work.
• Any staff or guest intentionally disregarding any of our COVID-19 safety standards, practices, and protocols will be kindly removed. test before starting with the company.
• All staff will have to take a COVID-19 test before starting with the company. 
• All staff will have to pass our in-house health and safety measures test after completing training in order to be able to work at our establishment.
• All staff will be required to wear PPE (personal protective equipment) including face masks and gloves (food handlers) for the entirety of their shift. Masks will be washed daily and gloves changed throughout shift when necessary. 
• All staff will wash their hands regularly and between guest interactions. Hand sanitizer can be used when a sink is not available.
• Personal hand sanitizer dispensers will be placed at all lanes, tables, and along the bar. Checked and replenished as needed between users.
• Hand sanitizer dispensers and tissues located at strategic locations throughout venue in all common areas as well. Checked and replenished as needed.
• Any staff member can also provide needed extra hand sanitizer, tissues, and disinfectant wipes/spray upon request.

Cleaning & Sanitation

• Our entire venue is cleaned, disinfected, and sanitized daily both professionally and internally.
• All tables, counters, and seating areas around venue will be cleaned and sanitized between all users.
• The bar countertop will be cleaned and sanitized between all guests. The entire countertop will be disinfected before opening and after closing each shift.
• All bowling balls, shoes, and ball returns are disinfected between users. Clean, disinfected shoes will be delivered to your lanes by a member of our staff in a clean, disinfected shoe bin.
• All high frequency touch points throughout venue will be frequently cleaned and disinfected including but not limited to: door knobs/handles, handrails, light switches, POS work stations, touch screens, gaming tables & equipment, floor/table lamps, ATM, water fountain, purse hooks, phones, keyboards, monitors, trashcans, host stand, security podium, etc and more.
• All food preparation stations will be cleaned and sanitized at least once per hour or when necessary.
• All bathrooms will be cleaned and disinfected hourly or when necessary. This includes, toilets, flush levers, urinals, sinks, faucets (contactless), hand dryers (contactless), soap dispensers, door knobs/handles, and partition doors & locks, etc.

Operations

• Do not take balls from other lanes. All lanes will be stocked with the exact same most common ball sizes safely ready for your group to use at your assigned lane. Any additional size balls needed can be safely procured at the front equipment counter by a member of our staff. All self-service ball storage will be removed. 
• Maximum number of bowlers per individual lane is 6. Maximum number of lanes per group is 2. Maximum amount of time at lanes is limited to 2 hours for each group.
• All gaming equipment and supplies for all of our bar games will be cleaned and disinfected frequently by our staff throughout each shift. An additional fresh disinfection of any gaming supplies prior to playing is available upon request to any staff member.
• There will be two QR Codes displayed at all lanes, tables, and along the bar for guests to scan to view our digital food and beverage menu as well as a list of all of our COVID-19 health and safety measures. Disposable single use paper menus will be available upon request as well.
• We will only use rollups for silverware, which is wrapped in a linen. All sanitized silverware will be rolled by our staff wearing gloves in designated sanitized work areas.
• During the pandemic, all bowling, food, and beverage checks will receive a 20% auto-gratuity for our amazing staff.
• All pens and check presenters/clipboards will be disinfected between users for safe signing of credit card slips. No direct passing of credit cards between patrons and staff. Guests will have access to personal hand sanitizer dispensers located at all lanes, tables, and ordering locations along the bar.